Rental Policies
Age Limit
All Performance Rentals clients must be over the age of 21 with a clean driving record (no DUI, major moving violations, etc) with a US driver's license which must be valid throughout the term of the rental.
We require all clients to complete a rental application.
Insurance
All renters must have valid, full coverage including collision and comprehensive with no higher than a $1,000 deductible to rent from us. We require $100,000/300,000 bodily injury and $100,000 property damage coverage, and your policy must be transferrable to the car you rent. If you do not have sufficient insurance, it may be possible to purchase a temporary rider from your insuring agent for the term of the rental. Please contact us for more information if you have any questions about your insurance coverage.
Additional Drivers
You may add additional drivers to your rental contract, provided that they complete a rental application, and are subject to the same requirements and conditions as the primary driver.
Damage Deposit
All renters must provide a damage deposit in the form of a credit card authorization or cashier's check / money order. Any damage to the vehicle discovered upon return will be billed against this deposit and your insurance coverage. The deposit amount varies with the vehicle, so please contact us if you have any questions.
Payment Options
We accept Visa / MasterCard, Discover, and American Express cards for all payments and deposits. With prior approval and reservation, we also accept cashier's checks, money orders, and other reasonable forms of certified funds. We may require additional information and verification if you wish to pay without a credit card. Personal and business checks are not accepted.
Delivery / Pickup
You may pick up your desired vehicle from any of several convenient locations in Rockland County, NY, or we can deliver it to your door or any area airport. Fees are as follows, which apply for each delivery and/or pickup.
New York Tri-State / Northeast
| Rockland County | Free |
| Manhattan* | Free |
| Westchester Airport | Free |
| Orange County (south of Newburgh) | Free |
| Northern NJ / Bergen County | Free |
| Metro NYC / JFK / LGA* | $99 each way |
| Long Island / Connecticut | $139 each way |
| South NJ / Philadelpha | $159 each way |
| Other areas | $2.00 / mile |
* Due to the nature of Manhattan and the NYC metro area, some locations may be difficult for us to deliver a vehicle due to parking or standing regulations. In such case we may pick you up and transport you to a suitable location at which to conduct the vehicle familiarization process and any required paperwork.
Fuel
Performance Rentals does not impose any refueling charge. You may return a vehicle full, empty, or anywhere in between; however, we ask that you not operate the vehicle with less than 1/8th tank.
When refueling the vehicle during your rental, you must use at least 93 octane (R+M/2) Premium grade gasoline. Filling and operating a vehicle with a lower grade will incur a $350 fee for flushing the fuel system, and in the case of forced-induction vehicles, you may cause serious engine damage by using lower grade fuels, which you will be responsible for.
You may not use any alcohol-based fuels (E85), octane boosters, or leaded racing gasoline. We sample and test the fuel in the vehicle when it is returned to ensure compliance with this requirement.
Return Times
We expect vehicles to be returned within a reasonable approximation of the return date and time on your rental contract. We also understand that delays are sometimes unavoidable due to traffic or other concerns, and hence allow a 1-hour grace period after your scheduled return time. Vehicles returned more than 1 hour after your scheduled return time may be subject to additional daily rental fees if we are forced to cancel another reservation due to your late return.
Cancellation Policy
When you reserve a vehicle, we will place a hold on your credit card for 50% of the total rental cost, or $500, whichever is greater. If you need to cancel or reschedule, the following fees will apply:
Cancellation / reschedule within:
| At least 20 days before rental: | No charge. |
| At least 10 days before rental: | $100 fee. |
| At least 7 days before rental: | 50% of the rental fee, or $500, whichever is greater. |
| Less than 72 hours before rental: | 100% of rental fee. |
At our sole discretion, we may waive or reduce cancellation fees under special circumstances, or apply them as account credit which may be applied to your future rentals with us.
You may purchase our bad weather insurance (contact us for details) if you are uncertain of the probable conditions when scheduling your rental. In the event of extreme, unforeseen bad weather (meaning any which may make operation of a given vehicle unsafe), we may, at our sole discretion, reschedule your rental at no cost.
Refunds and Discounts
We do not offer refunds for vehicle rentals or gift certificates. However, in certain cases we may offer account credit toward future rentals, at our sole discretion.
In the event of a mechanical failure not caused by the renter, we will make all reasonable efforts to repair or replace the vehicle with another, or apply an account credit for future rentals.
Discounts
Discounts of any type may not be combined with any other discount, unless expressly specified as such. In the event there are two discounts available to you, the larger of the two will be applied.
Driving Area Restrictions
Our vehicles may not be operated outside of the states of New York, New Jersey, Connecticut, Pennsylvania, Delaware, Maryland, Rhode Island, Vermont, New Hampshire, Massachusetts or Washington D.C without prior written approval.
Our vehicles may not be operated outside of the continental United States under any circumstances.
Prohibited Uses
Our vehicles may not be used in any of the following ways:
- For any illegal purpose or in connection with any illegal activity.
- By anyone not specifically authorized as a driver on the rental contract.
- By anyone with a suspended or restricted driver's license.
- By anyone without appropriate insurance coverage.
- In any commercial activity, including advertising without prior agreement, or carrying persons or property for hire.
- To push, tow, or move any object, load or device.
- To exceed any posted speed limits.
- In any speed test, performance test, speed contest, race, rally, endurance contest, demonstration, or on or near any race track or road course.
- To conduct any manner of driver training or instruction.
- On any unpaved or unsuitable surface.
Any violation of these Prohibited Uses may result in the vehicle being remotely disabled and retrieved at the renter's expense.
Tickets
The primary driver/renter on the rental contract is responsible for all traffic, speeding, parking, toll or other tickets of violations issued to any authorized driver or the vehicle during the rental term. The renter must pay all fees, fines, penalties, towing charges and impound fees that may result.